Warranty and product care

Refer to your model's documentation

Warranty coverage and duration must be confirmed from the purchase documentation and the warranty terms for the model. This page does not promise any additional warranty period or guarantee of performance.

Information to be provided before sales open

The warranty provider, service centre, claim procedure, shipping terms and exclusions will be shared with the products before online sales open.

Protect your detector

• Avoid putting strain on the coil and cable.
• Check the manual for the water resistance of each component.
• Only charge the battery with suitable charging equipment.
• Store the detector clean and dry after use.
• Keep your proof of purchase and serial number in a safe place.

If you encounter a problem

Note the model, the conditions in which the problem occurs and any error message. Before shipping, contact official service support for guidance.